About Bowling Green’s Favorite Heating & AC Repair Experts
We are a company founded on old-school values. We believe in serving our customers with humility and authenticity which is why we always sweat the details and deliver the highest quality work at the highest level of service while providing an unmatched customer experience every time!
We do this by offering all our customers workmanship and complete peace of mind guarantee that we stand behind no matter what. On everything, we offer service, repair, installation, or maintenance. We aim to deliver unmatched premium quality service at a fair price.
Our Mission & Values
Between our Cool Club (Maintenance Program) and Proper Installations, we help our customers save thousands of dollars a year. We believe replacing your old equipment should not only be a replacement but an upgrade. Your HVAC systems longevity, efficiency, and operation are based primarily on proper installation practices. When you choose Top Notch Heating and Air Conditioning you are choosing Top Notch 100% Satisfaction Guaranteed.
We’re perfectionists. Our technicians are industry trained on up-to-date installation practices and new technology.
We believe in offering quality service at a fair price.
The Cool Club
Our desire is that your heating and cooling systems stay maintained for top notch performance.
When you choose Top Notch, you are choosing Top Notch 100% satisfaction guaranteed.
How We Do Things
- We Value Clear Communication and Customer Education – We always make sure that we inform and educate every customer so that they know the whys and what-ifs before agreeing to anything.
- We Provide Upfront Pricing – In compliance with our law, and as part of educating our customers, we declare the prices of our services and give estimated costs.
- We Give Our Best All the Time – We strongly believe that our customers deserve nothing but the best.
- We Master What We Do – We hold and train our technicians to the highest industry standards to ensure the quality of our work.
- We Value Your Time – We prioritize your availability and convenience. We will be there for you when it’s convenient for you and not for us.
- We Live by integrity – We always do the right thing no matter what.
- We Care About Our Customers, Our Community, and Our People – We put our customers first, we take care of our people, and we always do things with compassion.
Our Promises and Guarantees
People Before Profits
We are here to serve you, not ourselves.
Integrity Before Income
We will never take advantage of you should your equipment break down. We will only recommend repairs that we believe are necessary for you and always respect the choice you make for your family.
Highest Quality Workmanship
Our Business has been built on the recommendations and referrals of the local community. Your Service and Satisfaction are our priority.
- 100% Satisfaction Guarantee
- Workmanship Guarantee
- Complete Peace of Mind Guarantee
- Property Protection Guarantee
- On-Time Guarantee
Our Company Values
- Giving Back – Being involved, contributing, and making a positive impact on our communities.
- Quality and Accountability – We do well in what we do, and we are true to our commitments.
- Humility and Authenticity – We do not give misleading information. We execute in silence and deliver with confidence.
- Passion and Service – We love what we do, and we are committed to providing the best service.
- Growth and Performance – Quality demands growth so we value continuous learning and improvement
We believe in…
always doing the right thing despite the temptation.
sweating the details and doing our very best work all the time
treating you as one of our own
serving to the highest level
respecting your home and leaving it better than how it was before we came in
giving back to our communities
showing up on timework-life balance
putting people before profits
keeping our promises